With over 14 years of IT expertise, I bring a strong blend of technical skills, Salesforce platform mastery, and a proven record of delivering impactful business solutions. As a Salesforce Certified Developer and Administrator, I have extensive experience in Apex, triggers, REST API integrations, declarative automation tools, validation rules, data migrations, and Field Service implementations. My background includes designing and deploying scalable solutions in Sales, Service, and Experience Clouds, as well as configuring security, sharing rules, and user access controls to ensure compliance and data integrity. Having worked extensively in the education sector, I have honed communication and instructional skills that make me highly effective in delivering end-user training and driving adoption. I hold multiple IT certifications, including Cisco Networking, ITIL Service Management, and Google, enabling me to design secure, efficient, and integrated technology environments.

Outside of my professional life, I enjoy exploring nature through hiking and traveling to new destinations, always seeking fresh perspectives and experiences. I am passionate about reading and continuous learning, whether in technology or personal interests. Above all, I value the time I spend with my two energetic children whose curiosity and enthusiasm inspire me every day.