Repower Batteries: Scaling Industrial Battery Recycling Through Process Innovation

Situation

Repower Batteries, an industrial battery recycling company, operated with a mix of disparate, unconnected digital platforms. While these tools provided basic functionality, the company found themselves constrained by system limitations that prevented them from capitalizing on market opportunities in the growing battery recycling industry.

Challenge

Repower faced systemic operational barriers that were stifling growth potential. The company experienced stagnant growth due to a critical disconnect between their sales team and factory operations, creating inefficiencies and missed opportunities. Inventory and pipeline information remained elusive, making strategic planning and customer commitments difficult. Most critically, their processes were almost entirely dependent on individual interventions rather than systematic workflows, creating bottlenecks and limiting scalability. Previous attempts with other consultants and software vendors had been unsuccessful, leading some team members to believe their complex operations couldn't be properly structured.

TekStak’s Solution

TekStak implemented a comprehensive solution combining Salesforce with a custom logistics package and AccountingSeed. The integration was preceded by TekStak's Alignment Discovery Workshop, which helped the team clearly define their requirements and process flows, creating the foundation for a truly systematic approach to their operations.

TekStak’s Impact

The transformation delivered extraordinary results that revolutionized Repower's business. The company achieved a remarkable 300% increase in throughput and revenue without adding staff, demonstrating dramatic efficiency gains. Estimate turnaround times were reduced while inventory accuracy improved with real-time visibility. Advanced serialization capabilities enhanced warranty support, creating additional value for customers. The project delivered an exceptional 30-to-1 ROI within the first 12 months following go-live and a six-fold increase in the company’s market valuation.

As Repower's COO, James McCallum shared: "Getting our systems sorted was an absolute game changer for us...it enabled confident decisions based on data, rather than gut feel, which meant we could fully commit and channel efforts to where they were the most effective." They also noted: "Before TekStak came in we had engaged several other consultants and software vendors. Some of us had come to the conclusion that what we were trying to do couldn't be structured. The [Alignment] Discovery Workshop was the most valuable time we have ever spent as a team."